The owner of a motor vehicle that is operated in violation of Section 545.066 of the Texas Transportation Code was found in violation of passing a stopped, camera-enforced school bus displaying the visual signals required by Section 547.701(c) of the Texas Transportation Code.
Failure to pay the civil fine, or to timely request an Administrative Adjudication Hearing, is considered an admission of liability for the school bus stop arm violation and is a waiver of your right to appeal the imposition of the civil fine which will result in the assessment of appropriate civil fines, penalties, and costs. A late payment penalty will incur if you fail to pay the civil fine or request an Administrative Review within 30 days of the issue date of your Notice of Violation.
An arrest warrant may not be issued for failure to timely pay the civil fines, penalties, and costs and that the imposition of the civil penalty may not be recorded on the vehicle owner’s driving record.
If you received a citation from Verra Mobility and have questions, please call the following customer service number.
Please contact Customer Service at 1-866-790-4111, Monday – Friday between the hours of 6:00 am – 6:00 pm (MST).
If you received a citation from BusPatrol, please follow the instructions provided in our FAQs below.
Today, parents have enough reasons to worry about their children’s safety—sending them to school should not be one of them. It is illegal and also dangerous for a vehicle to pass a stopped school bus. The goal of the program is to improve safety for students who ride school buses. We are committed to reducing violations, collisions and injuries to keep our community safe.
A school bus violation occurs when a motorist passes a school bus after the school bus has come to a complete stop with its stop-arm extended and lights flashing.
Violations are automatically detected, allowing the bus driver to focus on driving. Photo-enforcement systems allow for continuous law enforcement while police officials focus on other high-priority needs. When a school bus stops and alternating red flashing lights are active, drivers must stop.
Through the partnership with , we have equipped every bus in our district's fleet with advanced safety technology, including AI-powered stop-arm cameras. These cameras detect when a vehicle breaks the law and illegally passes a stopped school bus.
By using automated enforcement, local law enforcement can hold drivers accountable for violating the law and putting students at risk. Over time, the program helps change driver behavior, reduce illegal passings, and ensure children get to and from school safely every day.
- When a vehicle illegally passes a stopped school bus with its visual signal activated, the stop-arm camera records video and images of the violation.
- The evidence is securely sent to law enforcement for their review to confirm if a violation occurred.
- If law enforcement confirms the violation, a Notice of Violation is sent to the registered vehicle owner
Data shows that 90% of first-time violators do not illegally pass a bus again, making roads safer for students.
The registered owner of this motor vehicle was photographed passing a stopped school bus, in violation of Chapter 12-1, Article 7 of the Austin City Code: The owner of a motor vehicle that is operated in violation of Section 545.066 of the Texas Transportation Code, as amended, by passing a stopped camera enforced school bus displaying the visual signals required by Section 547.701(c) of the Texas Transportation Code, as amended, commits a civil offense and is liable for a civil fine under this regulation ( ).
No, this is a civil penalty. Failure to pay the civil fine, or to timely request an Administrative Adjudication Hearing, is considered an admission of liability for the school bus stop arm violation and is a waiver of your right to appeal the imposition of the civil fine which will result in the assessment of appropriate civil fines, penalties, and costs.
The violation will result in a $300 civil fine. Failure to pay may result in additional fines, penalties, and costs, and may be sent to collections.
Please visit and log on with the information provided on the notice, or call 1-877-504-7080 for further support. Detailed instructions are provided on the back of the Notice of Violation.
- Instructions for payment are included in your Notice of Violation. You can pay online with a credit card at , where you'll need to enter your notice and license plate numbers.
- To pay by phone, call 1-877-504-7080 and follow the automated prompts. Have your notice number and credit/debit card ready. This option is for full payments only.
- If paying by check or money order, make it payable to School Bus Stop Arm Safety Program. Mail the payment form (located at the bottom of the Notice of Violation) along with your payment.
If you receive a Notice of Violation, you can contest the violation by following the instructions on the second page of the Notice of Violation
When requesting a hearing to contest the violation, on the reverse side of your Notice of Violation request the type of accommodation needed to fully participate in the hearing. The District will provide the accommodation.
DEFINITION OF A SCHOOL BUS ARM VIOLATION
Section 545.066 of the Texas Transportation Code defines the offense of Passing a School Bus as: An operator on a highway, when approaching from either direction a school bus stopped on the highway to receive or discharge a student shall stop before reaching the school bus when the bus is operating a visual signal as required by Section 547.701; and may not proceed until the school bus resumes motion; the operator is signaled by the bus driver to proceed; or the visual signal is no longer actuated. An operator on a highway having separate roadways is not required to stop for a school bus that is on a different roadway; or if on a controlled-access highway, for a school bus that is stopped in a loading zone that is a part of or adjacent to the highway; and where pedestrians are not permitted to cross the roadway.
A highway is considered to have separate roadways only if the highway has roadways separated by an intervening space on which operation of vehicles is not permitted, a physical barrier, or a clearly indicated dividing section constructed to impede vehicular traffic; and a highway is not considered to have separate roadways if the highway has roadways separated only by a left turn lane. Section 541.302(5) of the Texas Transportation Code defines "highway or street" as the width between the boundary lines of a publicly maintained way any part of which is open to the public for vehicular traffic. The below images define what is, and is not, an offense. The vehicles not in red are NOT required by law to stop, however the vehicles in red are required to stop.
QUESTIONS:
Contact the AlertBus Customer Contact Center toll-free support line at 1-877-504-7080 to speak to a representative about a stop-arm violation. 
- The Contact Center is available Monday- Friday (8 am – 5 pm)
- English and Spanish-speaking customer service agents are available to address your inquiries.
- Please have your Notice of Violation ready when you call to expedite our service.